Contact our data protection officer directly
You can generally use our website without entering any personal data. You are neither obliged to access this website nor to enter any personal data whilst doing so. Failure to provide us with personal data may result in you being unable to use individual functions on this website. There are no other consequences to you. Any personal data collected on our website (such as name, address or e-mail addresses) is collected on a voluntary basis, except in explicitly stated circumstances. This data is not transferred to third parties without your explicit consent. We would like to make you aware that data transfer via the Internet (e.g. during e-mail communications) may be subject to security loopholes. It is impossible to provide seamless data protection against third-party access.
If the processing of your data is based on your consent, you have the right to withdraw your consent at any time, resulting in the processing of your personal data becoming impermissible, with the exception of such data processing activities that Fritz Studer AG (STUDER) must perform by law.
If you contact us through the contact form, we store your information (particularly your name and title, contact details, company, country and message) and process it in order to deal with your enquiry. The same applies if you request information materials from us. If you optionally provide us with your telephone number, we may call you to discuss your project and pass you onto the right contact person.
We may transfer your details to other UNITED GRINDING Group companies (e.g. if your enquiry relates to an agreement or customer relationship with another UNITED GRINDING Group company or its products) if this is necessary in order to respond to your enquiry or if your enquiry is targeted at such a company.
Depending on the subject of your enquiry, the legal basis for these data processing activities is the permissibility within the scope of the contractual negotiations, an agreement or our justified interest in the provision of a contact form for general enquiries and/or the provision of information materials (Art. 6 (1) (f) GDPR) or your consent (Art. 6 (1) (b) GDPR).
If you give your consent to receive information about the latest products and services from UNITED GRINDING Group and its subsidiaries via e-mail, these companies will e-mail this information to you. Your details are stored in a joint mailing list for this purpose. You can withdraw your consent at any time and with future effect. You can unsubscribe by clicking the link in each newsletter or contact us with your request.
When you visit our website, we collect data to enable you to use its functions, including your IP address and data on the start, end and reason of your use of the website as well as any data required for identification (e.g. your login details when you log into a secure area). This data is necessary for us to provide and design service according to your needs. It is generally deleted as soon as it is no longer required and there is no obligation to retain it. See section 6 for details on the processing of pseudonymous user profiles.
When accessing our website, a “cookie interface” is displayed in which UNITED GRINDING Group asks you to consent to the installation of cookies for the purpose of optimizing the website (see section 5) and performing web analyses (see section 6). If you agree, UNITED GRINDING Group proceeds as described in more detail in the following sections (sections 6 to 13). These sections also provide you with information on how you can withdraw your consent at any time and block the installation of cookies and/or web analysis services by using the technology of the individual providers.
According to your settings entered through the cookie interface, the websites of the United Grinding Group collect data on your website use which is processed by United Grinding Group. Your consent given through the cookie banner consequently applies to the data processing activities of all UNITED GRINDING Group companies, and following on from that, the disclosure of the data collected through a respective website within all of the UNITED GRINDING Group companies.
With regard to the processing of data collected through the cookies described below, the UNITED GRINDING Group companies assume “joint and several liability” within the meaning of Art. 26 GDPR if they jointly decide about the means and purpose of the personal data processing activities. You can assert your rights regarding the processing of the personal data collected by cookies with any of the UNITED GRINDING Group companies, and in particular the contact persons listed in section 4. You can configure cookie installation and tracking through the following interface:
If you visit our website and give your consent (see section 4), information may be stored on your computer in the form of a cookie. Cookies are small text files that are sent by a web server to your browser and stored on your computer’s hard drive. This makes it possible to recognize you when you repeatedly visit the website and enables us to provide improved page functionalities and perform web analyses (see section 6). Most browsers are set to automatically accept cookies. You can deactivate the storage of cookies and delete them at any time from your hard drive. We would like to make you aware that the use of the contents of our website may be restricted without cookies. However, you can set your browser to block certain cookies only (e.g. third-party cookies), such as if you wish to prevent web tracking. For further information in this regard, please read the help file of your browser
Further information on data protection at Google Analytics can be found at:
The deactivation is usually stored in a cookie. It therefore has to be renewed if you delete cookies. The deactivation also has to be installed in every browser that you use.
Your personal data is only transferred to third parties if it is based on a legal authorization or your prior consent. For example, we may transfer data to other UNITED GRINDING Group companies if this is required for responding to your enquiry. We only transfer your data to government agencies if we are obliged to do so by law or due to an official decree or court ruling.
The data collected by Google Analytics in the form of pseudonymized user profiles (section 6) is deleted no later than 38 months from the last entry in the respective user profile. In all other cases, we delete your personal data as soon as it is no longer required for the purpose of its collection and processing and we are not obliged by law to retain it for certain periods of time.
The UNITED GRINDING Group has implemented technical and organizational measures to protect the personal data provided by you against loss, destruction, manipulation and unauthorized access. Our employees and all persons involved in the data processing activities have been obliged to comply with all laws relevant to data protection and confidentiality when handling your personal data.
To protect the personal data of our users, we use a secure online transfer method called "Secure Socket Layer" (SSL). You can recognize it by an “s” being added to the http:// part of the address ("https://") and/or a green, closed lock symbol being displayed. You can find out more about the SSL certificate used by clicking on the symbol. The display of the symbol depends on your browser version. SSL encryption ensures that all of your data is transferred in encrypted form.
Data protection law gives you a number of rights with regard to your personal data (data subject rights). They include the right to request information on your personal data stored with us as well as the right to correction, deletion, restriction and portability of the processing of this data and objection to its processing. The law stipulates if and insofar as these rights exist in individual cases as well as the applicable terms and conditions. If you have consented to the processing of your personal data, you can withdraw this consent at any time. You further have the right to complain to the competent data protection supervisory authority.